Research 2011

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Faculty of Economic and Management Sciences
Department of Marketing and Communication Management

Kupresan, V

Not Applicable

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Papers in refereed, published conference proceedings:

Barry K, van der Merwe MC, Kupresan V, Wiese M: 2011. The effect of ambient factors and service quality on customer satisfaction. In The SAIMS 23rd Annual Conference: Finding a silver lining for business in the global economic and political dark clouds, (1), University of KwaZulu Natal, pp 1-22 CD.

 

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