Faculty of Engineering, Built Environment and Information Technology
School of Engineering
Department of Industrial and Systems Engineering
Papers in refereed, published conference proceedings
Publication Title
Botha GJ, Kruger PS, de Vries M: 2010. Enhancing customer experience through business process improvement. An introduction to the Enhanced Customer Experience Framework (ECEF). In 40th International Conference on Computers and Industrial Engineering (ICC&IE), IEEE (Special Edition of Computers & Industrial Engineering Journal).
Yadavalli VSS, Setlhare K: 2010. Non-Markovian model of an intermittently Busy Manpower System. In 40th International Conference on Computers and Industrial Engineering (ICC&IE), IEEE (Special Edition of Computers & Industrial Engineering Journal).
de Vries M, van der Merwe A, Gerber A, Kotze A: 2010. Refining the operating model concept to enable systematic growth in operating maturity. In Proceedings of the 24th Annual SAIIE Conference: Sustaining SA's Global Competitiveness after 2010, SAIIE, pp 32-46.
Meyer E, Bean WL, Yadavalli VSS: 2010. Warehouse pre-positioning for disaster relief in Southern African development communities. In Proceedings of the 24th Annual SAIIE Conference: Sustaining SA's Global Competitiveness after 2010, SAIIE, pp 111-124.
Nagel S, Schoeman CM, Yadavalli VSS: 2010. Exploring ways to reduce the greenhouse gas emissions in the textile supply chain. In Proceedings of the 24th Annual SAIIE Conference: Sustaining SA's Global Competitiveness after 2010, SAIIE, pp 125-138.
Joubert JW: 2010. On the social network perspective of road-freight facilities. In Proceedings of the 29th Southern African Transport Conference (SATC 2010), Document Transformation Technologies, pp 684-693.
Joubert JW: 2010. A Provincial comparison of commercial vehicle movement. In Proceedings of the 29th Southern African Transport Conference (SATC 2010), Document Transformation Technologies, pp 705-713.
Adetunji O, Yadavalli VSS: 2010. Optimising flow in an M/M/1 system with shortage cost: a theory of constraints approach. In Proceedings of the Third IASTED African Conference on Modeling and Simulation, ACTA Press (Zurich, Calgary, Anaheim), pp 91-97.
Sarma BD, Umashankar C, Yadavalli VSS: 2010. Optimization of an integrated reliability model of a series-parallel system with cost constraint. In Proceedings of the Third IASTED African Conference on Modeling and Simulation, ACTA Press (Zurich, Calgary, Anaheim), pp 129-133.
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